How to Contact US Visa Customer Service in India

Navigating the intricacies of US visa services can be daunting, especially when you're in India. If you're facing issues with your visa application or need assistance, contacting US visa customer service is crucial. This guide will help you understand the various methods to get in touch with the right people and ensure your concerns are addressed efficiently.

Firstly, let's address the most direct method: the US Embassy and Consulates in India. They are the primary contact points for visa inquiries and are spread across major cities including New Delhi, Mumbai, Chennai, Hyderabad, and Kolkata. You can contact them through their official website or by phone. Here’s a breakdown of the main contact points:

1. US Embassy in New Delhi

   • Website: US Embassy New Delhi
   • Phone: +91-11-2419-8000
   • Address: Shantipath, Chanakyapuri, New Delhi, Delhi 110021

2. US Consulate General in Mumbai

   • Website: US Consulate Mumbai
   • Phone: +91-22-2672-4000
   • Address: C-49, G-Block, Bandra-Kurla Complex, Bandra East, Mumbai, Maharashtra 400051

3. US Consulate General in Chennai

   • Website: US Consulate Chennai
   • Phone: +91-44-2857-4000
   • Address: 220, Anna Salai, Chennai, Tamil Nadu 600006

4. US Consulate General in Hyderabad

   • Website: US Consulate Hyderabad
   • Phone: +91-40-4033-8300
   • Address: Paigah Palace, 1-8-323, Chiran Fort Club Lane, Begumpet, Hyderabad, Telangana 500016

5. US Consulate General in Kolkata

   • Website: US Consulate Kolkata
   • Phone: +91-33-3984-2400
   • Address: 5/1, Ho Chi Minh Sarani, Kolkata, West Bengal 700071

For general inquiries, you can also reach out to the Visa Information and Appointment Service provided by the US Department of State. This service is available online and helps in scheduling appointments and answering basic visa-related questions.

Contact Information for Visa Information and Appointment Service:

• Website: US Visa Information and Appointment Service
• Phone: Varies by location, check the website for local numbers
• Email: [email protected]

If you're dealing with urgent issues or need immediate assistance, the US Visa Application Center (VAC) also provides support. These centers are located in major cities and offer services such as biometric collection and document verification.

VAC Contact Information:

• Website: US VAC India
• Phone: Check the website for contact details specific to your VAC location
• Email: [email protected]

For appointment rescheduling or additional support, visit the US Travel Docs website where you can manage your visa appointment and find additional contact details.

Finally, if you are experiencing technical difficulties or need support with the online visa application system, you can contact the US Visa Helpline. They provide assistance for technical issues related to visa applications and appointments.

US Visa Helpline Contact:

• Website: US Visa Help
• Phone: Available on the website depending on your location
• Email: [email protected]

Summary:

• US Embassy and Consulates: Direct contact for visa issues
• Visa Information and Appointment Service: For general inquiries and appointment scheduling
• US Visa Application Center (VAC): For biometric and document services
• US Visa Helpline: For technical support

By following these steps and utilizing the provided contact points, you can ensure that your visa-related concerns are addressed in a timely and efficient manner.