How to Contact Canada Immigration by Phone

If you need to get in touch with Canada Immigration by phone, here’s a comprehensive guide to help you navigate the process. The most direct way to contact Immigration, Refugees and Citizenship Canada (IRCC) is through their dedicated phone lines. Follow these steps to ensure you get the assistance you need:

1. Identify the Right Phone Number: Canada Immigration provides different phone numbers depending on your needs. For general inquiries, you should call the IRCC Call Centre at 1-888-242-2100. If you are outside Canada, the number is +1-613-944-4000.

2. Prepare Your Information: Before making the call, have your personal details ready, including your application number, passport number, and any correspondence you’ve received from IRCC. This will help streamline the process and ensure that the representative can assist you effectively.

3. Call During Business Hours: The IRCC Call Centre operates from Monday to Friday, between 8:00 AM and 4:00 PM Eastern Time. Be mindful of the time difference if you are calling from outside Canada.

4. Understand the Options: When you call, you’ll be prompted to select from various options. Choose the one that best fits your inquiry, whether it’s about an application status, visa information, or general questions.

5. Be Prepared for Wait Times: The call centre can experience high volumes of calls, so be prepared for potentially long wait times. Try calling during off-peak hours for a quicker response.

6. Alternative Methods: If calling isn’t an option or if you prefer written communication, you can also contact IRCC via email or through their web form available on their official website.

By following these steps, you’ll be well-equipped to reach out to Canada Immigration and get the information or assistance you require.